Champlin's Hotel

Reviews about Champlin's Hotel

• 5 / 5

  By Brian White
  Not sure if it's the competition that is having people trash this resort , but since I arrived the management and employees here are amazing. You have to realize this is a summer resort and closed in the off-season, so their employees are new, in-experienced seasonal. Randy at the front desk was fantastic in showing me to my room and then switching my room and even appologizing when the previous guest jammed a window open. There is the tropical storm coming towards us and I'm nervous and not sure if the ferry will be operating when I check out. However, the owner overheard my concern and personally told me that they would pick up the tab for any additional nights until the ferry is running again OR if I was to check out early, they would refund me. That my friends is world class customer service and they can be assured I'll be back next season!
  February 15, 2017
• 1 / 5

  By Hope Spangenberg
  I would give negative stars if possible. Oliver I the marina side was AWESOME, but Morgan on bar side (her name tag says she's from NY) was HORRENDOUS. I've been a waitress, bartender, manager - all of the above, and I've NEVER complained because I wouldn't want to betray a fellow restaurant worker. She was so bad, that I would BETRAY that code. I went to Champlins to order the world famous mudslide, she told me I should be ordering the pre-made one because it was "better" (no, you just didn't want to make the drink I asked you for) then proceeded to roll her eyes and IGNORE US on every request going forward. My boyfriend was so upset and asked her why she was acting the way she was, to which she replied with a smirk. This girl shouldn't be working in any type of service that requires contact with the public because she absolutely sucks ass.
  December 04, 2016
• 4 / 5

  By David Butler
  I was there past the normal season so I can't say much about the resort when it's in full swing. I can say the view of the Great Salt Pond every morning is breathtakingly beautiful and the staff was absolutely wonderful. This resort boasts it's own theater, restaurant and a cool little bar at the end of the doc. Moonlit walks along the dock are especially beautiful.
  October 30, 2016